Fluff Extensions Studio (“Fluff,” “we,” “us,” or “our”) operates the website fluffextensions.com and provides hair extension services at 1520 Wazee St, Denver, CO 80202. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or use our services.

Information We Collect

Information you provide directly: When you book an appointment, contact us, or make a purchase, we may collect your name, email address, phone number, and payment information. Appointment bookings are processed through our third-party booking platform (Booker by Mindbody), which has its own privacy policy.

Information collected automatically: When you browse our website, we may automatically collect certain technical information including your IP address, browser type, device type, pages visited, and referring URL. This information is collected through cookies and similar technologies.

Online purchases: If you purchase products through our online boutique, payment processing is handled by our e-commerce platform and payment processor. We do not store your full credit card number on our servers.

How We Use Your Information

We use the information we collect to provide and improve our services, process appointments and purchases, communicate with you about your bookings and hair care, respond to your inquiries, and send you updates about our services if you’ve opted in. We may also use anonymized, aggregated data to understand how visitors use our website and to improve the user experience.

Third-Party Services

Our website uses the following third-party services that may collect information:

Booker by Mindbody — appointment scheduling and payment processing

Google Maps — embedded map on our Contact page

Google Fonts — web typography (DM Sans, Lora)

Instagram / SnapWidget — embedded social media feed

WooCommerce — online boutique and product sales

Each of these services operates under its own privacy policy. We encourage you to review their respective policies for details on how they handle your data.

Cookies

Our website uses cookies — small text files stored on your device — to improve functionality and analyze site usage. These include essential cookies required for the website to function, analytics cookies that help us understand how visitors interact with the site, and third-party cookies set by embedded services like Google Maps and social media widgets. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses SSL encryption for all data transmitted between your browser and our servers. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, opt out of marketing communications, and request a copy of your data in a portable format.

Colorado residents have additional rights under the Colorado Privacy Act, including the right to opt out of targeted advertising and the sale of personal data. We do not sell your personal data.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Fluff Extensions Studio
1520 Wazee St, Denver, CO 80202
720.740.0709
info@fluffbar.com